Thank you for visiting Wellfulness. By using the Wellfulness website you are deemed to have agreed to these terms and conditions of use. These terms apply to all visitors and users who access and use this website. We reserve the right to change or modify these terms and conditions at any given time and without notice to you.
By continuing to use the Wellfulness website after any revisions have been made effective, you agree to be bound by the revised terms, whether or not you have reviewed them. Accordingly, Wellfulness advises you to check this page regularly.
About the Website
(b) The Website is operated by Wellfulness. Access to and use of the Website, or any of its associated Products or services, is provided by Wellfulness. Please read these terms and conditions (the ‘Terms’) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.
(a) Welcome to https://wellfulness.life (the ‘Website’). The Website provides you with an opportunity to browse and purchase various products that have been listed for sale through the Website (the ‘Products’). The Website provides this service by way of granting you access to the content on the Website (the ‘Purchase Services’).
(c) Wellfulness reserves the right to review and change any of the terms by updating this page at its sole discretion. When Wellfulness updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.
Acceptance of the Terms
(a) You accept the Terms by remaining on the Website. You may also accept the terms by clicking to accept or agree to the Terms where this option is made available to you by Wellfulness in the user interface.
Registration to use the Purchase Services
(a) In order to access the Purchase Services, you must first register as a user of the Website. As part of the registration process, or as part of your continued use of the Purchase Services, you may be required to provide personal information about yourself (such as identification or contact details), including:
(i) Email address
(ii) Mailing address
(iii) Password
(b) You warrant that any information you give to Wellfulness in the course of completing the registration process will always be accurate, correct and up to date.
(c) Once you have completed the registration process, you will be a registered member of the Website (‘Member’) and agree to be bound by the Terms. As a Member you will be granted immediate access to the Purchase Services.
(d) You may not use the Purchase Services and may not accept the Terms if:
(i) you are not of legal age to form a binding contract with Wellfulness; or
(ii) you are a person barred from receiving the Purchase Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Purchase Services.
Your obligations as a Member
(a) As a Member, you agree to comply with the following: You will use the Purchase Services only for purposes that are permitted by:
(i) the Terms;
(ii) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;
(iii) you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Purchase Services;
(iv) any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify Wellfulness of any unauthorised use of your password or email address or any breach of security of which you have become aware;
(v) access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of Wellfulness providing the Purchase Services;
(vi) you will not use the Purchase Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website;
(vii) you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the Purchase Services. Appropriate legal action will be taken by Wellfulness for any illegal or unauthorised use of the Website; and
(viii) you acknowledge and agree that any automated use of the Website or its Purchase Services is prohibited.
Purchase of Products and Returns Policy
(a) In using the Purchase Services to purchase the Product through the Website, you will agree to the payment of the purchase price listed on the Website for the Product (the ‘Purchase Price’).
(b) Payment of the Purchase Price may be made through Stripe, Afterpay, Apple Pay, Paypal (the ‘Payment Gateway Provider’). In using the Purchase Services, you warrant that you have familiarised yourself with, and agree to be bound by, the applicable Terms and Conditions of Use, Privacy Policy and other relevant legal documentation provided by the Payment Gateway Providers.
(c) Following payment of the Purchase Price being confirmed by Wellfulness, you will be issued with a receipt to confirm that the payment has been received and Wellfulness may record your purchase details for future use.
(d) Wellfulness may, at their sole discretion, provide a refund on the return of the Products within 30 days when the Product packaging is unopened and remains in a saleable condition. You acknowledge and agree that you are liable for any postage and shipping costs associated with any refund pursuant to this clause.
Shipping
Wellfulness is a multivendor marketplace and shipping times and costs are defined by each individual vendor and will be outlined in the product description. Shipping costs, when applicable, are calculated at checkout and is dependent on the items in your cart.
All products sold under the Wellfulness brand are free shipping within Australia
(a) International Orders: For all international orders, the cost of shipping will vary depending on where you are shipping to, what is being shipped and how quickly you wish to receive your package. Please contact us at hello@wellfulness.life before placing an order outside Australia so we can give you a proper shipping quote dependent on the destination and the time the order is placed.
(b) Processing and Shipping Times: For all products under the Wellfulness brand, please allow a processing time of 2 to 3 business days from the time of placing your order for your order to ship. Ritual boxes may take a little longer to pack to make sure all items arrive in optimal condition. Shipping providers and delivery systems are facing high volume of deliveries due to COVID-19, your order may take longer than usual to arrive once shipped and Wellfulness cannot be held responsible for such delays as it is outside our control. We will make sure we keep you updated with tracking details. We recommend following your tracking closely to stay informed regarding your order.
Warranty
(a) Wellfulness’s Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure of the Product and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Products repaired or replaced if the Products fail to be of acceptable quality and the failure does not amount to a major failure (the ‘Warranty’).
(b) You may make a claim under this clause (the ‘Warranty Claim’) for material defects and workmanship in the Products within 20 days from the date of purchase (the ‘Warranty Period’).
(c) In order to make a Warranty Claim during the Warranty Period, you must provide proof of purchase to Wellfulness showing the date of purchase of the Products, provide a description of the Products and the price paid for the products by sending written notice to Wellfulness at PO BOX 235, Mosman, New South Wales, 2088 or by email at hello@wellfulness.life.
(d) Where the Warranty Claim is accepted then Wellfulness will, at its sole discretion, either repair or replace any defective Products or part thereof with a new or remanufactured equivalent during the Warranty Period at no charge to you for parts or labour. You acknowledge and agree that you will be solely liable for any postage or shipping costs incurred in facilitating the Warranty Claim.
(e) The Warranty shall be the sole and exclusive warranty granted by Wellfulness and shall be the sole and exclusive remedy available to you in addition to other rights and under a law in relation to the Products to which this warranty relates.
(f) All implied warranties including the warranties of merchantability and fitness for use are limited to the Warranty Period.
(g) The Warranty does not apply to any appearance of the supplied Products nor to the additional excluded items set forth below nor to any supplied Products where the exterior of which has been damaged or defaced, which has been subjected to misuse, abnormal service or handling, or which has been altered or modified in design or construction.
Copyright and Intellectual Property
(a) The Website, the Purchase Services and all of the related products of Wellfulness are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the site content and compilation of the website (including text, graphics, logos, button icons, video images, audio clips and software) (the ‘Content’) are owned or controlled for these purposes, and are reserved by Wellfulness or its contributors.
(b) Wellfulness retains all rights, title and interest in and to the Website and all related content. Nothing you do on or in relation to the Website will transfer to you:
(i) the business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright of Wellfulness; or
(ii) the right to use or exploit a business name, trading name, domain name,trade mark or industrial design; or
(iii) a system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a system or process).
(c) You may not, without the prior written permission of Wellfulness and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Content or third party content for any purpose. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.
Privacy
Wellfulness has a Privacy Policy that explains how we will treat your personal information in compliance with the Privacy Act 1988. You supply “personal information” to us when you fill in an online registration form, subscribe to our email newsletters, submit postings or comments, or email us.
We will never give your personal information to any individual or company for commercial purposes.
You must ensure that your personal information in the Marketplace is not false, inaccurate, misleading, offensive, defamatory, fraudulent.
General Disclaimer
(a) You acknowledge that Wellfulness does not make any terms, guarantees, warranties, representations or conditions whatsoever regarding the Products other than provided for pursuant to these Terms.
(b) Wellfulness will make every effort to ensure a Product is accurately depicted on the Website, however, you acknowledge that sizes, colours and packaging may differ from what is displayed on the Website.
(c) Nothing in these Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
(d) Subject to this clause, and to the extent permitted by law:
(i) all terms, guarantees, warranties, representations or conditions which are not expressly stated in these Terms are excluded; and
(ii) Wellfulness will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Purchase Services or these Terms (including as a result of not being able to use the Purchase Services or the late supply of the Purchase Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.
(e) Use of the Website, the Purchase Services, and any of the products of Wellfulness (including the Delivery Services), is at your own risk. Everything on the Website, the Purchase Services, and the Products of Wellfulness, are provided to you on an “as is” and “as available” basis, without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors, third party content providers or licensors of Wellfulness including any third party where the delivery Services are made available to you) make any express or implied representation or warranty about its Content or any products or Purchase Services (including the products or Purchase Services of Wellfulness) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
(i) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
(ii) the accuracy, suitability or currency of any information on the Website, the Purchase Service, or any of its Content related products (including third party material and advertisements on the Website);
(iii) costs incurred as a result of you using the Website, the Purchase Services or any of the Products;
(iv) the Content or operation in respect to links which are provided for the User’s convenience;
(v) any failure to complete a transaction, or any loss arising from e-commerce transacted on the Website; or
(vi) any defamatory, threatening, offensive or unlawful conduct of third parties or publication of any materials relating to or constituting such conduct.
Limitation of Liability
(a) Wellfulness’s total liability arising out of or in connection with the Purchase Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the most recent Purchase Price paid by you under these Terms or where you have not paid the Purchase Price, then the total liability of Wellfulness is the resupply of information or Purchase Services to you.
(b) You expressly understand and agree that Wellfulness, its affiliates, employees, agents, contributors, third party content providers and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.
(c) Wellfulness is not responsible or liable in any manner for any site content (including the Content and Third Party Content) posted on the Website or in connection with the Purchase Services, whether posted or caused by users of the website of Wellfulness, by third parties or by any of the Purchase Services offered by Wellfulness.
(d) You acknowledge that Wellfulness does not provide the Delivery Services to you, and you agree that Wellfulness will not be liable to you for any special, indirect or consequential loss or damage, loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Delivery Services.
Termination of Contract
(a) The Terms will continue to apply until terminated by either you or by Wellfulness as set out below.
(b) If you want to terminate the Terms, you may do so by:
(i) notifying Wellfulness at any time; and
(ii) closing your accounts for all of the Purchase Services which you use, where Wellfulness has made this option available to you.
(c) Your notice should be sent, in writing, to Wellfulness via the ‘Contact Us’ link on our homepage.
(d) Wellfulness may at any time, terminate the Terms with you if:
(i) you have breached any provision of the Terms or intend to breach any provision;
(ii) Wellfulness is required to do so by law;
(iii) the partner with whom Wellfulness offered the Purchase Services to you has terminated its relationship with Wellfulness or ceased to offer the Purchase Services to you;
(iv) Wellfulness is transitioning to no longer providing the Purchase Services to Users in the country in which you are resident or from which you use the service; or
(v) the provision of the Purchase Services to you by Wellfulness is, in the opinion of Wellfulness, no longer commercially viable.
(e) Subject to local applicable laws, Wellfulness reserves the right to discontinue or cancel your membership to the Website at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Purchase Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Wellfulness’s name or reputation or violates the rights of those of another party.
(f) When the Terms come to an end, all of the legal rights, obligations and liabilities that you and Wellfulness have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of this clause shall continue to apply to such rights, obligations and liabilities indefinitely.
Indemnity
(a) You agree to indemnify Wellfulness, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:
(i) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with any Content you post through the Website;
(ii) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so and any breach by you or your agents of these Terms; and/or
(iii) any breach of the Terms.
Dispute Resolution
(a) Compulsory: If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).
(b) Notice: A party to the Terms claiming a dispute (‘Dispute’) has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.
(c) Resolution: On receipt of that notice (‘Notice’) by that other party, the parties to the Terms (‘Parties’) must:
(i) Within 10 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;
(ii) If for any reason whatsoever, 30 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President or his or her nominee;
(iii) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with the mediation;
(iv) The mediation will be held in Australia.
(d) Confidential: All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as “without prejudice” negotiations for the purpose of applicable laws of evidence.
(e) Termination of Mediation: If 90 days have elapsed after the start of a mediation of the Dispute and the Dispute
has not been resolved, either Party may ask the mediator to terminate the mediation, and the mediator must do so.
Venue and Jurisdiction
(a) The Purchase Services offered by Wellfulness is intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of New South Wales, Australia.
Governing Law
(a) The Terms are governed by the laws of New South Wales, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of New South Wales Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.
Independent Legal Advice
(a) Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.
Severance
(a) If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.
Additional Terms for Directory Listings
The Businesses that are featured in our directory pay a monthly membership fee. As part of this fee, there are a number of features which are sponsored, including advertisements. For more details, please view our subscription page. There are a number of independent features which do not incur a cost including any reviews on our blog and any non-sponsored mention in our social media channels.
We aim to keep a balance between providing a promotion service to the independent businesses, and also ensuring that you get an honest representation of the businesses featured.
To qualify to be listed in our Directory Listings your business must be:
- located within Australia or New Zealand;
- provide shipping to Australia;
- suited to one or more of the website’s categories;
- regularly open to the public; and
- submitted by the business owner or authorised agent.We reserve the right to decline businesses that don’t meet the above criteria.
Photos and information privacy
Photos make your listing more attractive and enable your business or event to be featured in our other marketing channels.When adding photos, please ensure:
- they are free from text, logos or marketing messages;
- they accurately represent your business or event;
- you own the copyright or have permission from the copyright owner;
- you have permission from any people that can be identified in the image;
- if children are identifiable, you have written consent from their parent/guardian they are taken in a lawful, fair and direct manner.
Liability
Wellfulness will make every attempt to publish true and accurate information, however we cannot guarantee that there will never be any errors or mistakes in published material. Wellfulness does not accept any responsibility for the accuracy or completeness of any material
contained in this site. Additionally, Wellfulness disclaims all liability to any person relying wholly or partially upon any information presented in this site in respect of anything, and the consequences of anything, done or omitted to be done.
Our website contains links to businesses that are not owned or controlled by Wellfulness and are considered an “external website”. Wellfulness assumes no responsibility for the content, privacy policies, or practices of the business websites or services. You acknowledge and agree that Wellfulness shall not be responsible for any damage or loss caused or alleged to be caused by or in connection with the use or reliance on any such content, goods or services available on or through any such business. We strongly advise you to read the terms and conditions and privacy policies of any businesses that you visit.
Businesses are requested to advise us if there are any changes to their product range, however the businesses are free to make changes to their product range including price, quality and quantity. These matters are outside the control of Wellfulness and we accept no responsibility to any changes made by these external websites.
You indemnify Wellfulness against each claim, action, proceeding, judgment, damage, loss, expense or liability incurred or suffered by, or brought, made or recovered against us in connection with any breach by you of these terms and conditions.
Any legal issues arising in relation to the use of this website will be dealt with under the laws of New South Wales, Australia. Illegal activity under those laws will be a violation of these terms, but as the website is accessible worldwide you should be aware that you could be prosecuted under the law of those jurisdictions.
Copyright and Acknowledgments
Wellfulness reserves all intellectual property rights, including all content within the Wellfulness website. You may print single copies of any pages of this website for your own personal and non-commercial use but must not otherwise reproduce any material on this website in any form without the express written consent of Wellfulness.
By joining Wellfulness, our businesses give us the right to use any image on their website in an effort to highlight specific products and direct users back to their website. It is the responsibility of each business to ensure that they have the right to use and publish all images on their website. Wellfulness will not be responsible for any copyright or trademark issues of images supplied to us from businesses.
Misconduct
If you act in any way which contradicts these terms and conditions, Wellfulness has the right to terminate your membership without warning and may refuse any and all current or future use of the website.